Maintenance, supply & cleaning requests
Let staff report issues from the field with photos and priority levels. Track every request from report to resolution — no more lost text messages.
Maintenance requests
Staff can log maintenance issues they spot during a clean — broken fixtures, damaged furniture, or anything needing repair — straight from the property.
Supply requests
Running low on cleaning supplies or toilet paper? Staff submit supply requests that reach the right person immediately.
Cleaning requests
Flag cleaning-related issues — stains, missed areas, or deep clean needs — so nothing falls through the cracks between regular cleans.
Priority levels
Set priority as low, medium, or high so your team knows what needs urgent attention and what can wait.
Photo attachments
Staff attach photos to requests so you can see the issue before sending someone out. No more guessing from a text description.
Automatic notifications
The right people are notified when a new request is created. High-priority requests get flagged so nothing urgent is missed.
Frequently Asked Questions
What types of requests can staff submit?
Three categories: maintenance (repairs and damage), supplies (restocking needs), and cleaning (cleaning-related issues like stains or missed areas). Each request includes a title, description, priority, and optional photos.
Can staff attach photos to requests?
Yes. Staff can take or upload photos directly from their phone when submitting a request, so you can see the issue before deciding on next steps.
How are high-priority requests handled?
Requests can be marked as low, medium, or high priority. High-priority requests trigger notifications to the right team members so urgent issues are addressed quickly.
Can I track request status?
Yes. Every request moves through pending, in progress, and completed statuses so you can track resolution from report to fix.
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